Shipping & Returns

Shipping

  • Free shipping on every US order.
  • Ships within 1 business day. You'll get tracking by email as soon as it's on its way.
  • Carrier: USPS, typically 2–5 business days in transit after it ships.
  • US only for now — we're a small team and want to get domestic shipping right first.

Returns & refunds

Every order is backed by our 90-day money-back guarantee: if you or your dog aren't happy, email trovarapet@gmail.com with your order number for a full refund — keep the jar, no return shipping. Applies to all pack sizes.

Damaged or lost in transit? Email us and we'll make it right.

For the dog who still has miles left.

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