Shipping & Returns
Shipping
- Free shipping on every US order.
- Ships within 1 business day. You'll get tracking by email as soon as it's on its way.
- Carrier: USPS, typically 2–5 business days in transit after it ships.
- US only for now — we're a small team and want to get domestic shipping right first.
Returns & refunds
Every order is backed by our 90-day money-back guarantee: if you or your dog aren't happy, email trovarapet@gmail.com with your order number for a full refund — keep the jar, no return shipping. Applies to all pack sizes.
Damaged or lost in transit? Email us and we'll make it right.